Rajinder Sachdeva is an Oracle professional who has been in the IT industry for over 29 years. Information technology has become an integral part of every business plan. From small businesses using just one computer to multi-national corporations with databases and mainframe systems, information technology plays an important role. The reason why information technology is being used in business is because of the nature and scope of business in the modern world. Gone are the days when business was conducted just in the town or in a particular city. Business has truly taken on a global identity and has gone past national and cultural barriers, and information technology is the vehicle through which businesses can operate on a global scale.
Communication is an integral part of any business, be it via the telephone, email, fax, video conferencing, etc. Several years ago, communication between employees and business partners had to be carried out through the telephone and mail service. However, that changed with the advent of email. Sending an email to customers, employees or business partners was much easier and cheaper than having to use conventional methods. Nevertheless, during the last few years communication systems have changed and more innovative systems that use information technology have become popular. Voice-over-Internet-protocol (VOIP), video conferencing, and live chat systems have revolutionized the way people communicate.
Integrating IT-based communication systems has become crucial to the success of businesses around the world. It helps companies and businesses easily contact their customers and business partners thereby enabling them to provide better service. Rajinder Sachdeva believes that integrating the latest IT-based communication systems can help a business grow.